Legal notice

This Legal Notice provides business and website information for Kookie of London.

Please review and adapt this draft before publishing. This template is for general ecommerce setup purposes and is not legal advice.

Business Information

Website Owner and Operator

This website is owned and operated by Kookie of London.

All enquiries about this website, products, orders, shipping, returns, or customer service should be directed to:

Opening Hours

  • Monday: Closed
  • Tuesday: 11:15am–6:15pm
  • Wednesday: 11:15am–6:15pm
  • Thursday: 11:15am–6:15pm
  • Friday: 11:15am–6:15pm
  • Saturday: 11:15am–6:15pm
  • Sunday: Closed

Product Information

Kookie of London sells clothing and related fashion products. We aim to ensure that product descriptions, images, prices, sizes, colours, and availability are accurate and kept up to date.

Product colours may appear slightly different depending on your device screen settings. Please review product details carefully before placing an order.

Pricing and Payments

All prices are displayed in GBP (£), unless stated otherwise.

Payments are processed through Shopify Payments. Accepted payment methods may include credit cards, Google Pay, Apple Pay, Klarna, and other payment methods available through Shopify Payments.

Shipping and Returns

Kookie of London currently ships within the United Kingdom only. International shipping is not offered.

We offer free UK shipping. Order processing time is 1–3 business days, transit time is 3–5 business days, and the total estimated delivery time is 4–8 business days.

We offer free returns within 30 days. Returns are accepted by mail only, and customers must print the return label before sending the item back.

Refunds are processed within 5 business days after the returned item is received and approved.

Intellectual Property

All content on this website, including text, images, graphics, logos, design, product photos, layout, and other materials, belongs to Kookie of London or its content suppliers unless stated otherwise.

You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without prior written permission.

External Links

This website may include links to third-party websites or services. Kookie of London is not responsible for the content, availability, accuracy, or privacy practices of third-party websites.

Liability

We aim to keep the information on this website accurate and up to date. However, we do not guarantee that all website content will always be complete, accurate, current, or error-free.

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so, including your statutory consumer rights under applicable UK law.

Governing Law

This Legal Notice and your use of this website are governed by the laws of England and Wales.

Any disputes will be subject to the courts of England and Wales, unless applicable consumer law gives you the right to bring a claim in another UK jurisdiction.

Contact

For any questions about this Legal Notice or our website, please contact us: