Contact information

If you have any questions about your order, products, shipping, returns, or our shop, please contact Kookie of London using the details below.

Contact Details

Opening Hours

  • Monday: Closed
  • Tuesday: 11:15am–6:15pm
  • Wednesday: 11:15am–6:15pm
  • Thursday: 11:15am–6:15pm
  • Friday: 11:15am–6:15pm
  • Saturday: 11:15am–6:15pm
  • Sunday: Closed

Customer Support

For order enquiries, please include your order number, full name, and the email address used at checkout so we can help you more quickly.

For returns, please contact us before sending your item back. Returns are accepted by mail only, and customers must print the return label before posting the item.

Return Address

Unless we confirm a different return address, returns should be sent to:

Kookie of London
24 Upper Tachbrook St
Pimlico
London
SW1V 1SW
United Kingdom

Shipping Area

Kookie of London currently ships within the United Kingdom only. International shipping is not offered.