Cookie Policy

This Cookie Policy explains how Kookie of London uses cookies and similar technologies on our website.

Please review and adapt this draft before publishing. This template is for general ecommerce setup purposes and is not legal advice.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember your preferences, improve your browsing experience, and support analytics, advertising, and checkout functions.

How We Use Cookies

Kookie of London may use cookies and similar technologies to:

  • Make our website and checkout work correctly
  • Remember your preferences and shopping basket
  • Process orders and support secure payments
  • Understand how customers use our website
  • Improve website performance and customer experience
  • Support marketing, advertising, and product listings
  • Help measure the effectiveness of our advertising

Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for the website to function properly. They may be used for security, checkout, payment processing, shopping basket features, account login, and basic website operation.

Without these cookies, some parts of the website may not work correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors use our website, such as which pages are visited and whether customers experience errors. This helps us improve our website and services.

Functional Cookies

These cookies help remember choices you make, such as preferences or settings, to improve your browsing experience.

Advertising and Marketing Cookies

These cookies may be used to show relevant advertising, measure advertising performance, support Google Merchant Center, Google Ads, and other marketing services, and understand how customers interact with our products and website.

Third-Party Cookies

Some cookies may be placed by third-party services we use to operate and improve our website. These may include:

  • Shopify and Shopify Payments
  • Google services, such as Google Merchant Center, Google Ads, and Google Analytics
  • Payment providers and digital wallet services
  • Marketing, analytics, and advertising tools
  • Delivery, returns, or customer support service providers

These third parties may use cookies and similar technologies according to their own privacy and cookie policies.

Shopify Cookies

Our website may be powered by Shopify. Shopify may use cookies that are necessary for the online shop to work, including cookies for checkout, shopping basket, customer login, fraud prevention, analytics, and payment processing.

Google Services

We may use Google services to help list products, measure website traffic, understand customer behaviour, and advertise our products.

Google services may use cookies or similar technologies to collect information about visits and interactions with our website. You can manage your Google advertising preferences through your Google account settings.

Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive alerts before cookies are stored.

Please note that blocking some cookies may affect how our website works, including shopping basket, checkout, payment, and account features.

Cookie Consent

Where required by law, we will ask for your consent before using certain non-essential cookies, such as analytics or advertising cookies.

You may be able to update your cookie preferences through the cookie banner or cookie settings tool on our website, if available.

Personal Information

Some cookies may collect or be linked to personal information, such as your IP address, device information, browsing activity, or order activity.

For more information about how we collect, use, and protect personal information, please read our Privacy Policy.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Cookie Policy or how Kookie of London uses cookies, please contact us: